Last Updated: 25th March 2025
Thank you for choosing Sunny Newar ! We appreciate your business and are committed to providing high-quality consulting and digital services. However, we understand that situations may arise where a refund is requested. This Refund Policy outlines our approach to refund requests.
As a provider of consulting and digital services, we strive to offer the highest level of service. Refunds are generally not applicable to the following types of services:
Consulting Services (including one-on-one consultations, coaching, and strategy sessions).
Digital Deliverables (including but not limited to websites, designs, content, reports, and other digital assets).
Work in Progress: If the service has already been started or completed, refunds will not be processed.
However, we may offer partial refunds or credits under certain circumstances, such as:
Failure to deliver on agreed-upon outcomes or if the deliverables were not provided as agreed (e.g., missed deadlines, non-delivery of promised services).
Non-availability of the service: If we are unable to perform the agreed service due to unforeseen circumstances.
Refund eligibility will be determined on a case-by-case basis.
If you believe you are eligible for a refund, please follow the steps below:
Contact Us: Send an email to [Your Email Address] within [insert number of days, e.g., 7 or 14 days] from the service delivery date, stating the reason for the refund request.
Review: Our team will review your request and assess whether it meets the conditions outlined in this Refund Policy.
Resolution: If eligible, we will process your refund or issue a credit note as applicable within [insert number of days, e.g., 7-10 business days]. Refunds will be made to the original method of payment.
Please note that any service already rendered, including consultations and delivered digital products, will not be eligible for a refund unless there are extenuating circumstances.
The following fees are non-refundable:
Setup Fees: If any initial setup or onboarding fees were paid for your service.
Digital Products: Once digital content, designs, or digital deliverables have been delivered and accessed, they are considered non-refundable.
Third-Party Service Fees: Any third-party software, tools, or services purchased on your behalf are non-refundable, as these fees are governed by their own terms and conditions.
If you wish to cancel a service before it begins, you must notify us at least [insert number of days, e.g., 48 hours] prior to the scheduled consultation or start date. Any cancellation requests made after this period will not be eligible for a refund but may be considered for future service credits.
We value our clients and always strive to provide the best service possible. If you are not satisfied with the service provided, please reach out to us, and we will do our best to resolve the issue.
If you have any questions or concerns regarding our Refund Policy, please don’t hesitate to contact us at [Your Email Address].
Thank you for choosing [Your Company Name]!
Email: sunny@sunnynewar.com
Phone: +91-9381664869
Website: sunnynewar.com